TERMS AND CONDITIONS

Last updated April 20th, 2025

1. Introduction

Welcome to Custom Made Business Setup ("CMB," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website [www.custommadebusiness.ae] and all related services. By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

2. Services Offered

Custom Made Business Setup provides business formation advisory and facilitation services, including but not limited to:

Mainland company formation
Free Zone establishment
Offshore company setup
Corporate bank account assistance
Residency visa application assistance

Our services are subject to UAE laws, regulations, and the policies of various government authorities and Free Zone authorities.

3. No Legal or Financial Advice

While we provide support in navigating business setup procedures, we do not offer legal, tax, or financial advice. You are responsible for obtaining independent advice as needed regarding legal and financial matters related to your business formation.

4. Accuracy of Information

You agree to provide accurate, complete, and current information when engaging with our services. We are not responsible for any consequences arising from inaccurate or incomplete information provided by you.

5. Payments and Fees

All fees for our services are communicated clearly and agreed upon prior to the commencement of any work. Payments must be made in accordance with the agreed payment schedule.

Government fees, license fees, visa charges, and third-party costs are separate and not included unless specifically stated.
Service fees are non-refundable once services have commenced unless otherwise agreed in writing.
All quotations are valid for 30 days from the date of issuance unless stated otherwise.
Additional services requested beyond the original scope will incur additional fees.

6. Service Timeline

We strive to complete all services within the estimated timeframes provided. However, actual processing times may vary depending on third-party approval processes, document verification, and regulatory requirements.
Delays caused by incomplete documentation, inaccurate information, or changes in government procedures are beyond our control and may extend the timeline.

7. Confidentiality

We respect the confidentiality of your business and personal information. Information shared with us will be kept confidential, except where disclosure is required by law or regulatory authorities.

8. Client Responsibilities

As a client, you agree to:

Provide all requested documents in a timely manner
Respond promptly to requests for information or clarification
Attend meetings or interviews when required by authorities
Review and sign documents as needed for processing
Inform us immediately of any changes to your personal or business information

9. Limitation of Liability

Custom Made Business Setup shall not be liable for:

Any indirect, incidental, or consequential damages arising out of or related to your use of our services.
Delays or failures caused by third parties, government entities, Free Zones, or unforeseen regulatory changes.
Rejection of applications by government authorities, Free Zones, or financial institutions.
Business outcomes or commercial success after setup.

Our maximum liability for any claim shall not exceed the amount paid by you for the specific service giving rise to the claim.

10. Intellectual Property

All content on our website, including text, graphics, logos, and service descriptions are the property of Custom Made Business Setup and are protected by applicable intellectual property laws.

You may not reproduce, distribute, or use our content without our prior written consent.

11. Third-Party Links

Our website may contain links to third-party websites for your convenience. We do not endorse or assume responsibility for the content, privacy policies or practices of any third-party sites.

12. Termination of Services

We reserve the right to refuse or terminate services at our discretion if:

You breach these Terms or any agreement between us
You provide false or misleading information
You engage in any illegal or unethical activities
You fail to provide required documents or information within a reasonable timeframe
You fail to make timely payments as agreed

13. Force Majeure

Neither party shall be liable for any failure or delay in performing their obligations where such failure or delay results from any cause beyond the reasonable control of that party, including but not limited to natural disasters, governmental actions, war, civil unrest, or pandemic.

14. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

16. Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in force.

17. Contact Information

For any questions about these Terms and Conditions, please contact us:

Email: info@custommadebusiness.ae